Secure Your Online Gaming Experiences with this B9 Casino Protection Program.

1st Deposit Cancellation Protection – T&Cs

• New Member 1st Deposit Cancellation Protection, you’re protected for your 1st time experience in B9Casino. In any event you feel not comfortable or risky after the 1st time deposit at our online casino, you’re allowed to cancel it and we will return it to you!
• This 1st Deposit Cancellation Protection protects your first deposit, where we allow 100% full refund for any change of mind before using it.

• The amount of refund is only applicable to first time deposit that are below RM1,000.
• Refund is not allowed if your first deposit amount is more than RM1,000. In order to withdraw the money out from your account, members would need to achieve 1x turnover. This is to avoid any scams such as money laundering, bank abuse and fraud issue.
• 1st time deposit refund can only be made if you didn’t start your first online bet. Any amount of deposit left after your first bet is not entitled to this protection anymore.
• B9Casino General Terms & Conditions applied.

1ST BET LIVE BACCARAT 100% PROTECTION BONUS – T&Cs

1. This protection is only valid on FIRST bets settled within 24 hours prior to the claim. Bet settlement after 24 hours will not be counted.
2. The bet must be a “LOSE ALL” in B9Casino at any Live Casino Baccarat product. To be entitled to claim this bonus, members are only allowed to bet on "Banker" or "Player".
3. The maximum cash back amount for this Baccarat 100% Bet Protection is MYR100.
4. Each new member may use and claim this protection ONCE only.

1. This protection is applicable for non-bonus 1st deposits only.
2. You are required to make a bet amount of 8 time before withdrawal can be made.
3. This bonus cannot be used in conjunction any other bonuses.
4. Members must come to our Live Chat within 24 hours after the qualified day to claim the bonus.

FIRST SPORTS BET PROTECTION – T&Cs

• This protection is only valid on bets settled within 72 hours prior to the claim. Bet settlement after 72 hours will not be counted.
• Qualified sport betting ticket must be bets that are placed in "EARLY" and "HANDICAP".
• All bet placed before 12PM, is consider as “EARLY” ticket.

Example:
i) Match start at 3PM, member bet at 1PM and this is not considered as “EARLY” ticket.
ii) Match start at 11AM, member bet at 10AM and this is an “EARLY” ticket.

• The bet must achieve a “FULL LOSE” in the first bet order result in B9Casino Sports product.
• The maximum cash back amount for this Sports Bet Protection is RM 100 per week (Monday to Sunday).

For New Member to be eligible:

1. No minimum sports ticket is required for first time claim.
2. Required to achieve minimum RM 30 per ticket to entitle for this protection
3. Member account balance at below RM 5
4. Players are counted as new member only if no deposit was done before.

Please be informed, below criteria will be factored in:

• This protection is applicable for non-bonus deposits only.
• You are required to make a bet amount of of 3 times before withdrawal can be made.
• This bonus cannot be used in conjunction any other bonuses.
• Members must come to our Live Chat within 3 days after the qualified week to claim the bonus.

Weekly E-sports Bet Protection – T&Cs

• This protection is only valid on bets settled on last week. (Monday 13:00 to next Monday 12:59 is counted as one week)
• The bet must achieve a “LOSE ALL” result in B9Casino E-Sports product (CMD368, TF GAMING).
• The maximum cash back amount for this E-Sports Bet Protection is MYR 30 per week (Monday 13:00 to next Monday 12:59).
• Each member may use and claim this protection ONCE per week.

Please be informed, below criteria will be factored in:

• This protection is applicable for non-bonus deposits only.
• You are required to bet at least 3 E-sports tickets per week to be eligible for this promotion.
• You are required to make a bet amount of 1 time before withdrawal can be made.
• This bonus cannot be used in conjunction any other bonuses.
• Members must come to our Live Chat within 7 days after the qualified week to claim the bonus.

Slot Withdrawal Protection – T&Cs

• (Only applicable to your FIRST Withdrawal on the day)
• B9 Online Casino Malaysia Slots Withdrawal Protection is all about giving you assurance to play safe and ensure you get 100% winning pays at any time you want.
• Under this Slot Games Withdrawal protection, B9 Online Casino Malaysia promise the withdrawal process will take less than 30 mins.
• As long as players fulfilled all the turnover requirements (if applicable) and withdrawal requirements (if there is any), you will get your withdrawal within 30 minutes.
• Under this protection, in the event that the withdrawal process at B9 Online Casino Malaysia Slots exceeds 30 minutes, players will get 100% compensated based on the withdrawal amount, up to RM1,000.

Please be informed, below criteria will be factored into the withdrawal terms:

• Bank maintenance. Any delays in withdrawal process due to bank maintenance is external factor that we have no control in. Please understand that under this circumstance, withdrawal protection is not applicable.
• Abnormal betting. In the event that we encountered certain abnormal betting or suspicious behaviors of your account, please be informed that investigation will be carried out and thus, withdrawal will be put on hold.
• B9Casino General Terms & Conditions applied.

Don’t be hesitate to contact our 24/7 LiveChat if you have any questions on this Slot Games Withdrawal Protection.